Problem purchasing license

[webwing]

I´m having trouble filling the form to purchase a TV3D license. The form will give me an error saying it does not accept free email accounts. Mine is not!!

Is there an special support email for these issues? I could not find it.

Thanks

[micmanos]

Gmail is free mail provider, regardless whether you're paying for premium features or not.

Maybe darqSHADOW can help with this.

[webwing]

Thanks for the reply but this is not the email I´m using in the form. The one I´m using is from my service provider that gives me access to the internet.

I sent an email to dashadow@truevision3d.com asking about it. Hopefully they will give and answer soon.

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[webwing]

Still no answer.

I want to make the purchase, just need some help getting my money to you guys!!!
Anyone?!

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[darqSHADOW]

Unfortunately that email is flagged in Plimus as a free account.  I have sent an email to their support asking them to correct this, or give us an answer as to why it is listed this way.  Being a hosted solution there is no way for us to allow you through the process until I hear back from them, sorry about this.

John

[webwing]

Hi John,

Thanks for the answer. No problem.

Just for you information, I bought another software these days that use the exact same service and when I had this problem they said they would disable whatever was blocking my email. But I didn´t even wait since they had a way to pay with Paypal, so I don´t know if that would work or not. However there seems to be a way to disable it, or so they said.

Else, isn´t there a way for me to pay with Paypal directly to you guys?

Or let´s just wait to see their answer.